Our Scrapbook Super Sale

To everyone who participated in our Scrapbook Super Sale this past weekend, please accept my sincere apologies for all of the technical difficulties you experienced.

Everyone here at Anna Griffin and the people handling our website/online store in Missouri worked throughout the weekend to resolve the problems. Unfortunately the resolution did not happen quickly.

I read all of your comments and was upset by many. Our failure to deliver the sale was not my personal intent.  I did not personally set out to make things unfair. We, like every business have to rely on vendors. In this case, our vendor failed, their software failed, the server failed.

We didn’t cancel the sale because every update we received on Friday, we were told that the problems would be resolved within the hour. This same communication continued throughout the day. If I had known Friday, what I know now, we would have cancelled it. We did not update over the weekend, because there was no update from our vendor.

We know that the emotions you felt are driven by your passion for the brand and we appreciate that. We are taking every step to ensure that your experience is positive if we host another sale in the future.

 

65 Comments

  1. Posted by: Barbara
    received the “scrapbook” sale items today. What a great deal and thanks for the added gift. Can’t wait until the next one!!!.
  2. Posted by: Debbie R
    Still waiting for my goodies to arrive – HOPE they will ship soon??!!!!!
  3. Posted by: Terri C
    Yes, there were problems and it was very frustrating and disappointing at times, but I checked every hour, sometimes more often, until the sale was back up again. I’m so happy with what I was able to order and I noticed lots and lots of great deals were still available the next day after the sale resumed! Anna, you are so sweet to apologize, even when I KNOW the problems could never, never have been anticipated. I work for a business which develops web applications and programs online and believe me when I tell you, there are SO MANY unforeseeable things that can go wrong with a website that a business owner and her staff would NEVER be aware could! I’m shocked that you and the IT team worked over Memorial Day Weekend to fix the issues and I noticed that they reworked the web site to accommodate the sale within the weekend. I’m sure that was quite expensive for your company. You could have called the whole thing off and no one could fault you for that. Anna, you are always more than generous; with your products and care. I’m saddened to see people commenting as if you were personally responsible for the crashes. Often clients are at the mercy of IT issues like internet speeds of hosting companies or server configurations or downed servers. I’ve been there! The fixes aren’t instant. They can take hours and sometimes days to resolve within the system, even after corrections are made right away. I deeply appreciate your tireless work and the sacrifice of your holiday to give us all pretty paper. Very grateful!
  4. Posted by: Jeannine Sheeser
    I received my super sale order today and was pleasantly surprised. Thank you so much, Anna. I can’t wait to play with them. I am so looking forward to your appearance on HSN. Not many retailers would have done what you did to make an unpleasant situation right. You are one class act.
  5. Posted by: cindy b
       Hi Anna….I don’t know if you have the time to read these emails but I just received my package from the super sale and I wanted to thank you again for the sale. I am thrilled with my order, everything is even more wonderful than I had imagined it would be every item is beautiful. Then there are the gifts you included I was very pleased with the bounty, you are so kind to your customers. Thank you, Thank you, Thank you
  6. Posted by: Betty
    I just received my shipment.  Thank you Anna for your wonderful gifts.
  7. Posted by: Carol B.
    Hi Anna,
    I just received my goodies from your supersale and I am so excited!  All of the beautiful kits that I received at such a wonderful price, and free gifts too!  This was my first supersale  (only because I didn’t know about the others) and it was well worth the waiting for the website to be fixed.  “Stuff” happens, and that is just the way it is sometimes.  Thank you for all of your beautiful designs and exceptional quality in all your items.  I have loved your designs for years, and already have several designer paper kits and card kits, but can’t wait to use the new ones I just received.  Keep up the good work!
    Your biggest fan in Delaware!
  8. Posted by: Meg
    Dear Anna,
    Thank you for a wonderful sale. I received my package today, sooner than I expected.  What a nice surprise, with the “extra” gift you gave. All I could say, was PURE CLASS! You and your staff did an outstanding job and  “stuff” happens.  We love you and all your creative work.  Keep making our hobbies look beautiful. Just like you.  Will you have another sale of all the AG line. (Totes and accessories). Thank you again.
  9. Posted by: Kelley
    I have yet to receive my SuperSale items.  In the email that confirmed that you received my order, it stated that I would get an email stating when it was shipped so I could track the package, but I have not received that email either. Could someone update me in the status of my orders (2).
  10. Posted by: Penny C.
    Hello Anna!  I just received my wonderful goodies from the Super Sale and, as usual, am blown away with their quality.  And I received them so fast!  Wow!  Thank you so much for your wonderful products.  Also, thank you for including extra goodies.  You have a sweet and generous heart!  Kind regards from Jarrettsville, Maryland
  11. Posted by: Susan Harrington
    Anna,  it’s true.  I am passionate about your brand.  Your designs are wondrous. Thank you for your devotion to bringing nothing but the best.
  12. Posted by: Nury Stevens
    Dear Anna: Thank you for your apologies. In this high technology era, this things happen. I went to different places besides my home. But I did not have any luck. It is all right. Sometimes, things do not work our way. I am not upset because I know you did your best to get the products to us. I thought you cancel the super sale. The positive thing: I got out all my products by you and I have played with them since Friday. I hope that I get to participate in a future near great sale. By the way I am in LOVE with your cardmaking kits. I read somebody said to you “Do not beat yourself hard.” Yes, girl, let it go. So dear ms. Anna continue inspiring us with your beautiful products.  Have a nice weekend!

  13. Posted by: Debbie Dunn
    Hey Anna, it’s Me Debbie!! I hope your rested and doing much better. I received all your updates of the Techical Problems your ssite experienced, Thank You. You did everything in your ppower to contact and keep your Fans up to date with the News as You Received it, You did all you could to resolve the problems, I know it
    and your Fans realize this. Don’t spend another moment wondering about this issue, you can Never predict what is going tto happen with computers or Servers etc. We Love You and Your Designs and if someone decides not to purchase from you any longer because of this Glitch them……then I Guess that means More for US !!!! LOL!
    !!  Much Love to You Anna and Your Team!!
    Debbie Dunn
    ps I’m looking foreword to July too! I didn’t do the Sale, Katie my
    Daughtet I told you about, her Wedding was Saturday, My other Daughter Alex getting Married in Houston June 8th.
    Then back to working on my Anna Griffin Scrapbook Room. I bought Both Camile and the Pink and Green Sets
    it was much too hard to makeup mind up!! LOL!!

  14. Posted by: general chemistry online
    Dear, Anna. You are doing an amazing stuff and huge work!
  15. Posted by: Rose
    I hope u hv another super sale soon and I will be able to order.  Missed this one by one day.  Anna Griffin scrapbooking products especially my favorite items – love the patterns and everything
  16. Posted by: Palmer
    I personally didn’t think that anyone at  Anna Griffin Inc. or the at the vendor in Missouri did anything unfair. This was a totally level playing field! The way I see it, Eleanor in Sioux Falls got exactly the same information that Camilla in Yosemite did. At exactly the same time, which was when the company or anyone  else posted on Facebook or in an email.Likewise,  Isabella in Spokane could do whatever she wanted with the info. So could Riley in Virginia Beach and Palmer in Sarasota.  Eleanor, Camilla, Isabella, Riley and Palmer may have had different approaches to the sale. They may have varied the times or the frequency with which they attempted to make a purchase. They may have complained about their experiences or had faith that all was well. They may have been on a super speedy computer or they may have been on dial up.  Their efforts may have been successful or their efforts may have failed. But the same information went out to each of these individuals at the same time. In the world of cyberspace and beyond, you can’t get more fair than that!
  17. Posted by: Kathrine Scott
    Dear Anna,
    This was my first super sale. I was one of the few lucky ones to get my order through. I was very impressed by your staff! I had trouble ordering so at least got my favorite things. The emailed your staff about putting my orders together. I worked for a small business and had problems sch as your site experienced. The IT folks always say in an hour. 🙂  I do hope, as a new fan, that you will have a sale again. I am so sorry that so many folks were upset. You are a wonderful person with a beautiful talent. Thank you for making me look crafty.
  18. Posted by: Ellen
    Anna, you do so much right and in fact, too much!  This is why we love you and your products the way we do.  One consistent thing I noticed on the Facebook comments is that nobody (and I think I read most of the comments) said they would stop buying AG products.  Some said they were done with the Super Sales (yeah for the rest of us) … but in spite of all the frustration, people STILL love and appreciate your work and you!!!!  I hope you don’t forget this truth.

    I prayed for you one night as I was getting ready to sleep because I tried to put myself in yours shoes and felt so sorry for you.  I hope you stand there on July 11 on HSN as lovely, classy and confident as usual and don’t mention one word about this sale because it is time to forget about it and move on.  Over the weekend I got out my Carmen products and they are more beautiful than I realized now that I am using them.  Although I understand why/how people collect and hoard your products, I use mine and love paper crafting with your products (not saying I don’t collect a tad eitherJ)

    For what it’s worth, I don’t think it’s a good idea to let people preview the items prior to the sale if the inventory is as limited as in previous sales.  This would cause even more disappointment when things sell out quickly (as they do even without server problems) and people only get 50% of their wish list.  Furthermore, your real fans don’t really need to read the product descriptions especially if the items are the same ones as on HSN because we know all your products by heart and love them!

    Thank you, Thank you for bringing such beautiful products to the paper crafting world and please don’t stop!!  I can’t wait to see and buy your new dies.

  19. Posted by: Nina
    Dear Anna,
    This was my first super sale and inspite of the glitches on the website I got most of what I wanted to buy.  I am looking forward to using my new kits. Thank you. Nina
  20. Posted by: Vivian Kochi
    Dear Anna,

    This was my first super sale.
    I kept try to log onto your site and eventually,  I was able to purchase some wonderful items.   Thank you for referring us to Facebook.  It was my first time on Facebook in years.  I had great fun looking at the photos that were posted by your fans.  I even posted a couple of my own cards.

    I’m looking forward to seeing all the new AG items on HSN.

    All the very best,
    Vivian Kochis

  21. Posted by: Lin M.
    I am a relatively new Anna fan and am touched by your sincere concern shared over a server issue. This happens probably more than you know (I work in server support and see it) and is something adults should know better than to get so nasty about. I think most people do understand it was out of your control.
    I was unaware of the sale and tried to hit the site just to look around on Friday with no luck. I checked back yesterday and found the supersale – WOW! I picked up a couple of your beautiful card kits for an amazing price. THANK YOU THANK YOU THANK YOU!!! These will work so well with my Anna Gold Bug & folders I got last month and LOVE!
    Your products are beautiful beyond words and you obviously have the spirit to match.
    Looking forward to seeing you on HSN in July and picking up the new dies. And I’ve signed up on your email list now so I won’t miss anything. 🙂
  22. Posted by: cindy burns
      Hi Anna, This was my first Surer Sale and yes there were some problems with the site, but I do not think it called for unkind statements from people I am sorry that you were subjected to that. I was able to order on Sunday I was pleased with what I got and what was sold out I can live without its not the end of the world. I thought the prices were good and I want to thank  you for having the sale. Remember you can’t please everyone and the ones that are not pleased you don’t need.
  23. Posted by: Penny C.
    Thank you, Anna, for the explanation, but I’m really bummed that you had to stress over this and that people were making such unkind comments on Facebook.  This, too, shall pass.  My dad used to always say “it will only make you stronger” when something unforseen happens that doesn’t turn out quite the way we wanted it to.  That’s life.  As a loyal fan of yours, I’m not upset at all and will remain in awe of you and your products. God bless and get some sleep.  I know you probably haven’t had any since Friday.  Kind regards from Jarrettsville Maryland.  A special hello to your wonderful team also.
  24. Posted by: Joanne S
     Dear Anna,
    Thank you for your sincere apologies.  I was one of the lucky ones who was able to get in and place an order on Friday.  I am at the mercy of IT support at work and I understand how they can lead you to believe the problem will be fixed momentarily and then don’t deliver on their promises and don’t update you.  I thought you did a good job communicating via Facebook and email during the sale.

    I will offer a suggestion that I posted on FB to make things more efficient next time.  Please consider posting a full preview of the all the items that will be part of the sale a few days before the sale opens.  That way your fans will be able to browse the sale in advance and possibly put things on their wishlist.  That way, when the sale actually opens, the site won’t be clogged with people browsing the items and those shoppers that want to purchase items can easily check out.  I am a devoted fan and am looking forward to purchasing from you again,

  25. Posted by: Sue in Illinois
    This was my first supersale although I’ve been using your products for many years.  When I couldn’t get on the site on Friday, I didn’t panic.  After all I’m a patient computer user since I have slo-o-o-w dial-up connection.  Checked a few times on Sat. & still nothing.  Not to worry.  There are too many problems in the world to get concerned about & catching a supersale was not one of them.  I’ll either be able to buy some really beautiful things or not.  And I did early on Sunday morning.  You are a dear to apoligize, Anna, but please don’t beat yourself up about it.  I checked just moments ago & it seems the sale was still a huge success.  I’m dying to see my purchases when they arrive!  Can’t wait……
  26. Posted by: HollyG
    Dearest Miss Anna,

    Not to fret! You are such a wonderful, talented and inspiring soul! Problems, such as were experienced with the website, are unforeseen and absolutely no fault of yours! You are a warm, generous and caring individual and I am very much looking forward to your latest and greatest creations coming up in July!

    There is a reason 90% of my crafting supplies are Anna Griffin, they are hands down the most beautiful and enjoyable to work with and  collect!

    A giant thank you and a big thumbs up to you and your team!
    HollyG

  27. Posted by: Sharla Wilson
    I, like others, pre-registered and had been anticipating this sale from the first e-mail I received announcing it.  Told friends and family I would be “incommunicado” at least ’til I shopped, promptly at 11 CDT.  I did anticipate that the website might be slow but Anna, you have probably way, way more fans than even you might have imagined.  I went my way after a while without success, but checked back as often as possible.  I was finally able to navigate the site  early on Sunday morning and the two items I wanted most were still there.  I have a philosophy that serves me well—If I’m supposed to have it, it’ll be there when I get there!  Saves me lots of aggravation.  This does imply personal responsibility, reason why I checked back often until the sale went through.  Love you, Anna—will be watching HSN (like I always do if you’re there!) on July 11!  Your loyal fans appreciate your beautiful designs enough to stck with you through thick and thin!  Don’t let this get you down—you have lots of good input here on your blog to put a smile on your face!
    Sharla Wilson
    p.s.  Have you ever considered doing some nostalgic cowboy themed work a la Roy Rogers & the western swing era?  There are some great old designs–cactus, fringed cowgirl attire, roping stuff–out there on pillows, kerchiefs and old souvenir items—kitschy, for sure, but heartwarming and colorful.   I will be your first customer!!
  28. Posted by: Donna/48FiveTime
    When analyzsing what went wrong and how the customers were notified, please note I was very pleased when I received an email stating that the sale was suspended. Not pleased with the circumstances, but with the fact that I could quit waiting and was confident that I would receive an email when the problem was fixed. Not everyone hangs out on FB, although I did go there a couple times to check the status. I never received an update via email. By the time I checked FB again, it appeared that the issues were fixed 8 hours before and I never received an email. Just sayin!
  29. Posted by: Susan in Atlanta
    Hi Anna, just wanted to say again that I talked to some people in your office and at the online number on Friday and they all were so very nice, calm and patient in trying to help me!!  You have a terrific team.  Repeating myself – I love the people and products at your company [but not the server – at least on Friday].  Smiles, Susan
  30. Posted by: Kathy K
    I was an upset fan as well and I appreciate your explanation of what happened. I know that I missed out on a lot of the items I was hoping to find, but there are far worse problems in the world than missing out on some sale items. I will be looking forward to your HSN appearances and future sales.
  31. Posted by: Michelle S.
    Hi Anna!!!  I just wanted to thank you for having the super sale.  I love your products but I am not able to afford everything that I want. I try to wait for things to go on clearance on HSN but as you know the majority of your items sell out way before then.  I was able to get a lot of the things that I thought were gone forever, for a super great price and I really wanted to thank you for that!

  32. Posted by: Azella Tingler
    Dear Anna:  this was my first super sale.  Really good prices.  Looking forward to receiving them.  I appreciate that you kept
    us posted on what was happening on your web site.  It can be
    very frustating when  electronics go down.  Looking forward to July when you are on HSN.  Will you be selling plates for t he cuttlebug and using the dies?  God bless you and your staff for all that you do and create for us.
  33. Posted by: Karen
    Anna,

    I was one of those upset people.  Not upset with you but that I couldn’t get in and when I did the site went off line at the very last step. You were the only one I could vent at if I had know your server I would have vented at them.I kept trying and trying all day long.  Then to my surprise Sunday morning I had an email that my purchase had gone thru even though it didn’t show on the site.  I was one happy lady.  I am so sorry for getting upset, I just love your stuff.
    Keep your spirits up.
    Karen

  34. Posted by: Bridget
    Dear Anna,
    I have been in love with your beautiful products for years and was so excited to be able to experience your super sale for the fist time. I have to admit that it was a very, ummm, interesting day on Friday with all that occurred. 🙂 Though, I am so sorry about all that happened and can’t imagine how frustrating it was for you as well as for us as your customers with all the technical issues that entangled us from purchasing. Please know that you are well loved and be encouraged that life happens and when plan A doesn’t happen, there is always plan B! You cannot please everyone and we thank you for doing all that you could. Experience is the best teacher! Thank you for keeping us posted/updated and for your heart felt message!
  35. Posted by: Mary
    Was it frustrating? Of course. However, no one but Anna Griffin would have given frequent updates on Facebook and a humble explanation and sincere apology today. I have bought (and hoarded) your products for many years (both networks) and have participated in all of your previous sales. Your products are uniformly beautiful, but our passion for the brand comes from you: your passion for beautiful things and the kind of person you are. You really care about your customers, a very rare quality nowadays. It would be sad if this were your last sale. Thank you for all the beautiful things you create and ideas you share.
    From your home state, NC
    Mary
  36. Posted by: Joyce
    Anna,
    Thank you for having such a wonderful sale!  This was my 1st time ordering during a SuperSale.  I have watched you for a long time on HSN and really admire all of your products and your craftmanship.  You are a beautiful person inside and out, and it shows in your work.  Despite all of the unforeseen and uncontrollable glitches, this was a fantastic sale.  I sincerely hope you continue to have more of them, as it does help those who cannot afford the higher prices.  God Bless You!!  🙂
  37. Posted by: Shana
    Happy Tuesday, Anna.
    This was my first Supersale. And yes there were those issues on Friday. But while I was waiting I cleaned and organized my entire craftroom. Which made my husband very happy and gave me lots of room for the new things I picked up on Saturday night. The prices were great and I am really excited for the goodies to arrive.
    You can bet I’ll be watching in July and I am already planning for the sale I hear you have in November.
  38. Posted by: Anne Lemay
    Dear Anna Griffin,
    Thank you for another wonderful supersale!  I buy your products regularly on HSN and I absolutely love them!  Please don’t be discouraged by the computer glitches – they happen, and I had complete faith in you and your company that you would come through in the end, if not this weekend, then on another.  This was beyond your control and can happen to anyone (actually, it does happen to everyone eventually, and when it does, we are called to work together with kindness and understanding rather than frustration and a sense of entitlement).
    I look forward to your supersales, and will be shopping again at the next one!  (I’m also hoping that the storage box for the Cuttlebug folders is back in stock at HSN for your show in July!)
    🙂
    Best,
    Anne
  39. Posted by: Patricia Coddington
    Thank you so much for all the beautiful items you sell. The problems that happened were unfortunate but not your fault. Well, I for one will still continue to purchase your beautiful items as long as I can. I am a loyal follower of yours and always will be. I’m sorry some of the comments were harsh… It’s only because we all love your stuff. I for one am so happy for the opportunity to have what I purchased at sale prices. I live in Montana and there is no AG products to be found and so I thank you. It was very generous of you to offer free shipping and a gift. Don’t fret because we love you and are loyal customers…I’m still here.
  40. Posted by: Blanca
    Dear Anna
    I love  your  stuff so much, I was  able to place  my order at first I was bit sad cuz it was my mother day gift I could not get in  but  them I was ok  I cant get in so my gift would be  july 11  I read  all the post all I can said  is  you cant make everyone happy   cant  wait  for  your  next sale  for you to be on HSN on july 11  aslo cant wait  to get all my cards kit that I order on the sale
    thanks  you for always been so sweet and  nice   God Bless
    Blanca

Cuttlebug & Embossing Questions Answered!

My April trip to HSN was such a fun and memorable one, and it’s all thanks to YOU! To everyone who called in, reached out on social media, tuned in and ordered, please know how truly grateful I am for your constant support of our brand!

This month was the first time the Cuttlebug returned to HSN since January, and we’ve been getting so many great questions about our future Cuttlebug and embossing folder offerings that I wanted to answer them all in one place for you. I hope this helps!

When will the Anna Griffin Cuttlebug be back on HSN again?

July 11th! There will be a new offer of a machine with a “mega bundle” of the original folders paired with the Elegant Arrangements bundle. You will also be able to buy just the regular machine by itself.

Will I be able to buy any embossing folders sets separately again soon?

We will be offering the Inspiring Impressions bundle from the June/July autoship separately for purchase in July.

If I bought the new Embossing Folders Storage Box, will the extra sleeves be available for purchase soon?

The extra sleeves will be available again in July plus many more items that you have requested to see again. Check back here for more details and product sneak peeks!

Are the new storage sleeves updated to fit the bigger embossing folders?

Yes, the new Embossing Folder Storage box sleeves are larger than the original and hold both the A7 and A2 embossing folders and borders in the pockets. If you ordered the original box – use it for your A2 folders and borders.

Will the embossing folder storage boxes ever be available in the Olivia and Camilla patterns?

We don’t have plans to add those patterns at this time. There will be stamp storage binders in those patterns in September.

Is there any chance that someday there will be an Anna Griffin Cricut cartridge?

Yes!  I am excited to announce that 2 Anna Griffin Christmas project cartridges will be available for purchase on HSN in September.

What else can we look forward to in July?

There will be lots of new products as I will have 4 shows on the 11th. I am most excited about the new Die Cutting Die sets that I’ve designed for use with the Cuttlebug. There are 2 products – a Flourish bundle of 3 dies and a Flowers bundle of 3 dies. They cut and emboss beautifully!

I hope I’ve answered your questions! If not, post them below. Please feel free to share your Cuttlebug projects on our Facebook page anytime so I can see what you’re creating!

With love,
Anna

68 Comments

  1. Posted by: Anita Harkavy
    I’m on auto-ship at HSN for your embossing folders (love the ones so far). I teach card making classes and trying to plan for holiday cards and I teach these in October. Any chance I could get a sneak preview of what the September auto-ship folders will be?  Many thanks,
  2. Posted by: Hee Jin Ramsey
    Love your stuff and designs. I hope you get the mega bundle for the 32 embossing folder and cuttlebug again please!! I know that im not the only one who wishes for this! thanks for the all you do
  3. Posted by: Elizabeth Melvin
    I purchased part of your new office supply items from HSN, but I missed out on the 4 piece paper storage in the Camilla Floral. Are you going to bring that back, so I can complete my set.
  4. Posted by: Irene
    Hello I know you have the new die sets but on the beautiful card I wanted to know the name of the embossing folder you used
    thank you
    irene
  5. Posted by: Deloris
    I missed getting your new cuttlebug when you were on hsn. I’ll be watching hope I don’t miss it in July. I also hope you’ll have the auto ship with different stencils.
  6. Posted by: dee
    WHY HSN – that shuts out ALL of your supporters/fans/customers that live out of the  US
  7. Posted by: Annie Laura Pence
    I love my Anna Griffin Cuttlebug! It is beautiful and so are the Embossing folders . I am so excited about the new Die Cuts got the Cuttlebug . Can hardly wait to get them!
    thanks Anna & Provo Craft for superior products.
  8. Posted by: JoAnn Amore
    I just received my christmas and birthday kits and I just love them. I have already put together 20 Christmas cards nd 10 birthday cards.  They are beautiful.
  9. Posted by: Janis Kneeland
    What happened to the warehouse sale?   I couldn’t get on, and nothing was said about postponing it.  Did you have it?  HOW? WHEN YOU COULDN’T GET IN !!!  I would appreciate a response.  Thank you, Janis

  10. Posted by: Kathy
    I was so excited about your big scrapbook sale, as were so many others that your website crashed! But, I spent 4 hours online trying to place my order after I was finally able to get on it, took forever for the order but it finally went through. Now if that isn’t AG dedication I don’t know what is! Glad to see it is up and running smoothly now, but so much was sold out. Glad I did my marathon wait.
  11. Posted by: Dalyce Mangum
    I agree with Penny.  Anna is so generous and kind with what she gives us, I think people ought to be patient and kind back.  I literally sat at my computer all day trying to get into the sight.  I got in twice and was booted out both times I tried to check out.  Even though I want these products very much at such a good price, I kept thinking, all day, how happy I was for Anna that she had so many followers and what a success this offer, of another kindness from her, was.  She has worked hard to bring us wonderful products and is always so generous with the amounts and prices and has touched our lives in so many ways,  I think we owe her some slack and respect.
    Thanks Anna for the the person you are and all you do for us.
    Dalyce Mangum
  12. Posted by: Penny C.
    Hello Anna:  I know yesterday had to be stressful for you and your staff.   While I understand that some people are disappointed, this is just a small blip on the radar screen in the grand scheme of things.  I hope everyone will put it in perspective.  It’s good of you to do a sale at all; we appreciate all your efforts and your wonderful products.  Don’t stress over this.  We already have so much!
    Blessings,
    Penny C.
  13. Posted by: Azella Tingler
    Anna, I am glad that you are going to have dies for the Cuttlebug in July.  I sure could use them to do some of your cards.  Are all the
    other dies workable with the cuttlebug?  Can’t wait for this friday and July 11.  Love your stuff.  I am am affid card maker.  I make them for the local Rescue Mission shelters.  Thank you for all your beautiful work.
  14. Posted by: HolyG
    Hello Miss Anna & Co!

    I’ve read your newsletter and I am looking forward to the 24th! I have a question re: the Elegant Arrangements embossing folders. You mentioned that there would be a “mega” bundle available with the original folders that were offered in January and also that you would be able to purchase the Cuttlebug by itself. Will the Elegant Arrangements folders be available as a group by themselves? It sounds as if they are different from the original autoship received with the January release…Just need a little clarification, I’m not sure I read your entry correctly! I also agree with Patty’s comment about being spoiled regarding your products! I truly have a serious addiction!

    Also for anyone reading this that has not signed up for Anna’s newsletter, you can do so by going to the home page of her website and  in the bottom right hand corner you will be able to sign up! Totally worth it! You will be glad you did!

    Sincerely,
    Holly G

  15. Posted by: Vonette Perkins
    I just cannot hardly wait until July.  Sounds like you have so much wonderful stuff coming out this year.  Look forward to making lots of new purchases.
  16. Posted by: Sharon
    Anna  I love your products.  You are such an inspiration.  I bought you new cuttlebug when it was first release even though I had a cuttlebug.  I see you are doing another show in July on HSN will we be able to buy your new embossing folders and the mega bundle??  It would be nice since a lot of us just purchased the machine through HSN.  Looking forward to July show.
  17. Posted by: Barbara
    Anna,  your hard work is so very appreciated.  I would like to respectfully request that you do even more by bringing in greater quantities of your products.  They sell out so quickly.  I hope you will bring back some of your kits:  Banners Clear Stamp Set / Heartfelt Sentiments Card Liners / MAKE YOUR OWN PAPER FLOWERS / Metallic Card Layers.  Once again, that you for everything including sharing your talent with the world!
  18. Posted by: Vivian Kochis
    Dear Anna,

    Like Vivian Echezarreta and so many other fans, I’ve enjoyed your designs from paper engineering to making ribbon flowers.  You always have something wonderful to add to my paper crafting supplies.

    I am so looking forward to getting the die sets for the cuttlebug.  By the way my four year old granddaughter loves to turn the crank on the cuttlebug and she uses her embossed papers on the cards shr makes!

    Getting the Christmas cartridges for cricket will also be great.  I still would love to have a cartridge that will work back to the doily stamps. I’ve seen the beautiful cards and paes you made with the doilies, where you cut them out and layered them on the project,
    I’m not as skilled as you, when it comes to cutting. I’m afraid I’m looking for an easier way to get similar results.

    Bye for now,
    Vivian Kochis

  19. Posted by: Jeanie
    Anna, I have been with you for a long, long time.  In fact, I still use rubber stanps that are at least ten years old.  And, they are still perfect. I cannot count the number of papers, embellishments, and now, card kits.  I am hooked.  I am looking forward to your Cricut Christmas cartridges.  All of the products you have designed and offered have been beautiful.  Thank you, for just being your creative self and allowing us to be creative with you.
  20. Posted by: Penny C.
    Happy Mothers Day, Anna, and to all the mothers out there.  My hubby got me another set of Anna’s storage boxes!  Yippee!  Have a wonderful day, everyone!
  21. Posted by: deborah
    Can you please tell me what autoship is regarding the embossing folders and what one has to do to participate in that and how it works.  I have not been able to find the folders you are mentioning.
    Many thanks, Deborah
  22. Posted by: Debbie R
    Please, please tell me your Doily Stamp Kit will be available again…???
  23. Posted by: Holly G
    Good Evening Miss Anna!
    Hoping all is well with you and yours! I was doing a little organizing when I realized that I need a beautiful Anna Griffin Design Cuttlebug  Storage Container for my Anna Griffin Golden Cuttlebug! One that matches the embossing folders storage box!   What do you think?

    Happy Designing!
    Holly G

  24. Posted by: Penny C.
    Hello Anna:   I’ve been embossing away on my Cuttlebug which I was fortunate to get in January as a Today’s Special.  It works so well and the cards that are made with it are just exquisite.  I have a question.  Have you ever considered pairing the 3-D sentiment stickers together with the interior sentiments for cards in kits for different occasion cards?  For example, I find that I use so many sympathy cards (I’m getting to that age unfortunately).  It would be so great either to have a full card kit dedicated to sympathy/get well, OR have just the interior verses and the 3-D’s paired specifically for that event.  You could do a birthday one, a sympathy/get well one, a congratulations one, thank you, etc. That way, we could make generic cards and then customize them with the sticker sentiment and interior verse as we need them.  I think it would be a great seller, especially since it’s Anna Griffin!  As always, I love your products.  All your fans appreciate you and your staff more than you know.  Kind regards from Jarrettsville, Maryland.
  25. Posted by: Addie
    Dear Anna, I received my doily stamps and stencil and am extremely happy with them.  I did not purchase the self inking stamp because I understood from what I saw online (before the broadcast), that I could use the stencil with an acrylic block.  I was further delighted to see that the stamp images are taken from parts of your lace stamp set images, which I also have.  I look forward to coordinating these in original ways.  Congratulations on marketing strategies that also benefit users!
  26. Posted by: Vivian Echezarreta
    Hi Anna , I have been a fan of yours for so many years, going back to the shows of Sandy G, DIYShows, QVC and of course of HSN now. I have so much of your products and I love it, its so elegant and exquisite. Can’t wait for the new products and shows coming. I heard there will be craft furniture in the September show design by you. At the moment I am getting a new scrap room and was going to buy a desk and some other type of furniture going in an L shape around the room. But you are killing me,there is no  way I can have an idea what the desk looks like, what does it have and what type of hutch or piece you are having to fit the storage boxes. I would love to have your furniture , my scraproom is on hold and I have a problem my daughter is having her first baby by October and would love to have my scraproom by then. I know it will be awesome like anything with Anna Griffin’s name. Please let me know a little bit. Love, Vivian

  27. Posted by: Laura Payne
    Thank You Anna! I ordered my Cuttlebug in March not knowing you would have the auto-ship in April. That’s ok, I’ll buy the folders each time you have them available. I was afraid to wait! I love your products and have so many of them. During Spring Break I finished my Christmas 2012 album–an Anna Griffin instant Christmas album. I had to add some pages, but I just pulled from my AG stash of papers and they fit right in. Keep bringing us your beautiful products. I’ll be watching in July. Yay! School will be out and I can watch your shows live!
  28. Posted by: Holly G
    Hello Miss Anna!
    So glad you took time to address the questions asked, thank you! Loved reading your update and I, once again, can’t wait! I don’t have a Cricut machine but I am seriously contemplating getting one solely because of your signature cartridge that will be offered!
    Here’s looking forward to your new creations!

    All the best…
    Holly G

  29. Posted by: Lola505
    Hi Anna,
    Another long-time fan and customer here.  Everyone loves receiving a card made from Anna Griffin elements as much as I enjoy making them.

    Like Ronny and Sharon, I also missed out on the March 2013 HSN Auto Delivery Cuttlebug embossing folders shipment because my order was canceled (not by me!) and was unavailable when I tried to have it reinstated.  I’m also hoping there will be another storage box for embossing folders offered, since I missed out on that.

    I am SO looking forward to A.G. cutting dies!  I have been practically holding my breath in hopes you would offer them!

    Will there be more card stock offered for embossing?  I especially like the effect of sanding the embossed designs.
    Thanks for all your lovely products.
    Lola

  30. Posted by: Jackie
    Any chance some of the QVC UK items will be available here in the USA? Some of them look different than what I’ve seen on HSN.
    Thanks,
  31. Posted by: Anna Griffin
    To answer some of your additional questions:
    -I am bringing more folders, dies and stamp storage to QVC-UK on August 22nd and 23rd!
    -A special Christmas set of embossing folders will be available for purchase separately for my September 17th visit to HSN, but they are different from the autoship bundle.
    -The Elegant Arrangements embossing folder bundle will be available for purchase separately on July 11th!
  32. Posted by: Jackie
    Hi Anna,
    I am also a very very long time fan.  I have most of your beautiful products and actually did take every Elegant Paper Crafting class that you produced.  I have only one simple request.  I would love to have either a blank or embossing ink pad for my self-inking stamper.  I think a heat embossed dolie would be beautiful.  I am looking forward to July and to see the new products.
  33. Posted by: Sharon
    I had the exact same experience as Ronny and would love to get the March shipment. I love everything you do!
  34. Posted by: Robin
    Hi Anna,
    I bought the Cuttlebug and embossing folders (Auto-ship) in January along with the Floral Impressions Card Kit.  I am thrilled with the gorgeous cards I have been able to make with these new tools.  I have
    been a huge fan of yours (I am an Anna fanna!) for almost 8 years now, and I love watching your presentations on HSN.  They are so inspirational!  I am very excited that you will be offering die cuts to go along with the Cuttlebug.  I can’t wait for July!  Thank you, Anna for
    continuing to offer wonderful products, showing us different ways to use them, and making us all look like creative geniuses.
  35. Posted by: Lin M.
    Hi Anna, I just barely got in on your Cuttlebug bundle (Auto-ship) before it sold out again in April. This is my first Anna Griffin purchase and I can’t tell you how excited I am. When it arrived I opened the box and embossed using every single folder and border. They are so beautiful!!!! I just made a gorgeous Anniversary card for a friend. Sorry I’m not on Facebook to post it.
    I was just thinking today how fabulous it would be if you had dies too and I came to your website and found you are going to have Die sets available in July. AWESOME! I can’t wait!
    I enjoy watching your shows on HSN. You don’t just sell the product you actually teach us how to use it in ways we might not even think of. Thank you for sharing your creativity and providing inspiration!
  36. Posted by: Maryann
    Hi Anna – I can’t tell you how excited I am about your upcoming shows in July.  I’m so looking forward to purchasing the new embossing folders since I bought the Cuttlebug in April before the autoship was offered.  By the time I got the Cuttlebug, it was too late to return to be able to purchase the autoship.  I love all your products and have many projects completed and to be completed.  Can’t wait to purchase more.  Thanks for all your replies to all of our questions and keep up your beautiful work.   Looking forward to July.
  37. Posted by: Barbara Inabnit
    Love your products.  I wish you would start making some of them in the USA to help fellow Americans.  Have you approached any U.S. companies to see if they can compete with the overseas manufacturers?   What fun it would be to see your products at work every day!
  38. Posted by: LaKeitha Friday
    *** I cannot til July! Hi Anna, I’m another one of your super fans. Yep I still have and watch my recordings of you on Sandy G, DIY show. You showed me how to make beautiful weaved pages, how to preserve laurel leafs, and made those mini embroidered flowers on a layout. Love all your stuff, Thank you!
  39. Posted by: Susan in Atlanta
    Hi Anna, I believe you mentioned you may publish a new idea book soon. Can you give us any updates about that?  Love all the samples you share on HSN.  Thanks for the inspiration!
  40. Posted by: Debbie McLaughlin
    I would like to thank YOU Anna with my heartfelt wishes for choosing my story in your Camilla storage give away.  On Wednesday my heart skipped a beat when I opened the cartons and saw the beautiful Camilla boxes.  I felt like it was my Birthday, Mother’s Day and Christmas all combined into this wonderful magical moment! The boxes are stunningly beautiful  in appearance and most useful for organization and the workmanship is true Anna Griffin quality!  I have been busy going through all of my Anna Griffin products that I have collected for ten years and it has been such a delight to place your much loved products in these storage boxes.  Camilla’s lovely pink floral design on the boxes compliment the baby blue walls in my craft room so nicely.  They are just the most perfect accessories for any craft room.  Even though it has been snowing here today (yes snowing in May!!!) my craft room has the gorgeous look and feel of springtime with Camilla proudly displayed!  Thank YOU Anna from the bottom of my heart for choosing me as the winner.  YOU have a most generous heart!  I will forever treasure your Camilla storage collection and my being more organized makes my husband happy too (smile)…  I know all of our crafting friends who purchased your storage pieces will be overjoyed when they receive their orders.  God’s many Blessings of continued success for your wonderful business!
    Sincerely,
    Debbie